Thank you for taking the time to learn more about our delivery services and information.
*To all our loyal customers: due to the current climate we are experiencing slight delays with shipping orders. Being a Nottingham based company and recently moving into NATIONAL LOCKDOWN working really hard in these trying times to ensure every customer receives their order as soon as possible whilst the safety and health of our staff remains to be the paramount importance. Thank you so much for your support during these times, rest assured we will still try and provide the best quality service and business as usual. Please do not hesitate to contact our customer support team with any issues regarding your order as we would love to resolve these as quickly as possible.
PLEASE NOTE WE ARE CURRENTLY AIMING TO DISPATCH YOUR ORDER WITHIN 7 WORKING DAYS*
(OUR DELIVERY GOODS OUT INFO)
IMPORTANT DELIVERY UPDATE.
Due to the current climate of the pandemic please allow up to 7 working days for dispatch to Royal Mail. Then delivery can take up to 48-72 business hours to arrive whilst in transit. We thank you for your patience and support to us during this time.
We have free delivery available on orders above £49.99 Due to the weight of our products delivering from online to customers is very expensive so we have to factor this into our shipping prices and only charge a tiny £2.99 delivery or £5.99 (1st Class) (UK).
Ireland Shipping is just £5.99 - Standard.
£7.99 Express shipping.
USA Shipping is a flat fee of just £19.99. Due to carriage fees and weight based pricing we are not able to offer Free Shipping to USA.
European shipping £12.99.
IRELAND SHIPPING - 3-7 BUSINESS DAYS.
EUROPE - 7-9 BUSINESS DAYS
NORTH AMERICA - 7-10 BUSINESS DAYS
REST OF THE WORLD 14-28 BUSINESS DAYS
For any other queries or delivery questions please email firstname.lastname@example.org directly to be assisted.
Other Delivery Information
Please ensure somebody is around on the day of delivery. If not the parcel will be returned to the depot and require a redelivery. If the parcel gets returned to us the customer is then liable for a reshipment charge and not eligible for a refund/cancellation of order.