Thank you for taking the time to learn more about our delivery services and information.
**ROYAL MAIL ARE EXPERIENCING HUGE DELAYS DUE TO COVID-19 AND SAFETY MEASURES - THIS MEANS THERE ARE EXTREME DELAYS FROM WHEN WE DESPATCH YOUR ORDER AND UNTIL THEY DELIVER YOUR ORDER**
**CLICK HERE FOR FULL STATEMENT**
(OUR DELIVERY GOODS OUT INFO)
IMPORTANT DELIVERY UPDATE.
Please allow an additional 4-7 working days for despatch for your order. Due to the extra measures taken due to the Coronavirus we are taking precaution and minimising the staffing team in the warehouse. We hope you understand our staff and your health is at the forefront of our mind.
Please note if you have claimed free shipping your order will be sent economy delivery and not upgraded if you selected first class option.
Please note once you receive your tracking number your order may still be in the dispatch process between our warehouse and Royal Mail handling the parcel. The tracking updates mean your order is being despatched and updates will appear on your tracking number when they are available. We do not get any updates before the tracking number updates.
First Class Shipping is not available due to Royal Mail not being able to guarantee this delivery method due to COVID-19.
We have free delivery available on orders above £30.00. Due to the weight of the Syrups, delivering from online to customers is very expensive so we have to factor this into our shipping prices and only charge a tiny £2.99 delivery or £4.49 (1st Class) (UK).
Ireland Shipping is £3.99 under £30.00 spend and FREE Over £30.00.
USA Shipping is a flat fee of just ($9.99) £7.49. Due to carriage fees and weight based pricing we are not able to offer Free Shipping to USA.
We deliver to most of EU and Worldwide so no matter where you are in the world you can enjoy The Skinny Food Co products by simply ordering online.
Outside of the prices listed above the charge may be visible from £9.99-£12.99 depending on where you are located.
IRELAND SHIPPING - 3-7 BUSINESS DAYS.
EUROPE - 7-9 BUSINESS DAYS
NORTH AMERICA - 7-10 BUSINESS DAYS
REST OF THE WORLD 14-28 BUSINESS DAYS
For any other queries or delivery questions please email firstname.lastname@example.org directly to be assisted.
Other Delivery Information
Please ensure somebody is around on the day of delivery. If not the parcel will be returned to the depot and require a redelivery. If the parcel gets returned to us the customer is then liable for a reshipment charge and not eligible for a refund/cancellation of order.