Faqs

FAQS

If you can’t find the answer you’re looking for, please get in touch with our Customer Support Team who would be more than happy to help.

Skinny Products FAQs

Where’s my order?
Who uses our products?
How can I create an account?
Can I use more than one discount and use points at the same time?
When is your Shop open?
Where can I find product ingredients?
Where do I find my points?
Can I choose my free gift?
Do you have a Clearance Section?
Where are you based?
What does ‘Skinny’ mean?
Do you offer a subscription service?
Do you offer a buy now, pay later service?
Why have you developed zero calorie and low calorie products?
Do your products contain gluten, egg and soy?
Are your products suitable for vegetarians and vegans?

Delivery FAQs

Where can I find the delivery information?
Will I be kept updated on the process of my order?
Who do you deliver with?
What happens if I am out when the delivery arrives?
Is my delivery sent as tracked/signed for?

Trade FAQs

If I want to stock your brand, how do I do this?

Social Media & Ambassadors FAQs

What are your social media accounts?
Can I be a brand ambassador?

Customer Enquirers

How to contact Customer Support

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